Membership Chair

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Ensuring their member satisfaction and cultivating a strong sense of community within The Foundation.

Position Overview

The Foundation is seeking a dynamic and outgoing individual to serve as Membership Chair. As the Membership Chair, you will be responsible for attracting and retaining members, ensuring their satisfaction, and cultivating a strong sense of community within Foundation Club members.

Responsibilities

Membership Acquisition and Retention:

Develop and implement strategies to attract new members to the club, targeting individuals who align with our club’s values and objectives.
Conduct outreach initiatives, such as networking events, promotional campaigns, and partnerships, to expand the club’s membership base.
Foster strong relationships with existing members, providing exceptional customer service, and addressing any concerns or inquiries promptly.

Onboarding and Orientation:

Guide new members through the enrollment process, ensuring a smooth transition into the club.
Coordinate orientations to familiarize new members with club facilities, services, and membership benefits.
Provide personalized attention to new members, offering assistance, and cultivating a welcoming atmosphere.

Member Engagement and Satisfaction:

Develop and execute initiatives to enhance member engagement and satisfaction.
Facilitate networking opportunities, special interest groups, and member-driven activities to promote connections and camaraderie.
Regularly seek feedback from members to assess their needs, interests, and satisfaction levels, and incorporate suggestions into club programming.

Membership Database and Administration:

Maintain accurate and up-to-date membership records, including contact information, payment details, and membership status.
Collaborate with the administrative team to ensure efficient processing of membership applications, renewals, and member communications.
Generate reports and analyze membership data to track trends, identify opportunities, and inform decision-making processes.

Club Promotion and Marketing:

Collaborate with the marketing team to develop compelling membership materials and promotional campaigns.
Represent the club at industry events, community gatherings, and networking functions to raise awareness and attract potential members.
Leverage various communication channels, including social media, email newsletters, and website updates, to showcase the club’s offerings and membership benefits.

Committee Collaboration:

Collaborate with other committee chairs and club staff to align membership initiatives with overall club objectives.
Participate in regular committee meetings, contribute to strategic planning discussions, and provide input on membership-related matters.

Qualifications

Previous experience in membership management, customer service, or related roles is preferred.
Excellent interpersonal and communication skills to engage with prospective and existing members.
Strong organizational skills to manage membership records, applications, and renewals effectively.
Customer-centric mindset with a focus on providing exceptional member experiences.
Ability to work independently and collaboratively as part of a team.
Proficiency in using membership management software and databases.
Familiarity with social and networking environments, understanding the needs and interests of professionals in these contexts.
Flexibility in working evenings and weekends to accommodate member events and activities.

Join our team and play a vital role in attracting and retaining Foundation members. If you are passionate about building a strong community, delivering exceptional member experiences, and shaping a thriving social environment, we invite you to apply for the position of Membership Chair and contribute to The Foundation’s growth and success.